True artisans, and a meaningful vetting process
We maintain a close relationship with all our partner craftsmen and suppliers, ensuring consistency in material and technical quality.
The value lies in our artisans’ creative wealth
Objects Matter works with a network of masters around the world. We only admit partners whose products meet our requirement of uniqueness, manufacturing consistency and material quality. Each partner undergoes an in-house evaluation to vet their suitability and product delivery. The confidence we have in our extraordinary supply is a direct result of the lengths we go to to take care of that.
Our Review Process
Before their items appear on Objects Matter, all makers undergo an interview, the information from which will be reviewed by our team of experts. They are evaluated on the appropriateness and quality of their inventory. This may involve requests for samples to assess a collection, in-person visits to workshops and production facilities, as well as independent reviews of their interactions with customers to gauge service commitment and industry reputation.
We Stand By Our Objects
Objects Matter seeks to reassure all customers that the items they’re shopping meet our standards. Our team of in-house experts proactively audits inventory to ensure consistency. In the event a seller falls short, we promptly address the matter. We try to resolve any issues through communication, consulting and follow-up as needed, but if they are not resolved, the seller will be removed.
Before their items appear on Objects Matter, all makers undergo an interview, the information from which will be reviewed by our team of experts. They are evaluated on the appropriateness and quality of their inventory. This may involve requests for samples to assess a collection, in-person visits to workshops and production facilities, as well as independent reviews of their interactions with customers to gauge service commitment and industry reputation.